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CRYSTAL ITIT Solutions

CRYSTAL ASSUR

The integrated digital solution for insurance

A complete, modular platform for insurance agents, brokers and companies: it digitalizes all your business processes and improves the experience of your policyholders, partners and teams.

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  • ACAPS-compliant
  • Data security & confidentiality
  • 100% Moroccan solution
  • Easy integration with your systems

Why choose Crystal Assur?

A solution built for the insurance of tomorrow

End-to-end digitalization

Cover your entire value chain, from underwriting to claims settlement.

Enhanced customer experience

Offer your policyholders simple, fast and personalized journeys.

Steering & performance

Manage your business in real time with advanced dashboards and indicators.

Modularity & flexibility

A modular solution that adapts to your organization and your growth.

Security & compliance

Compliance with applicable security standards and regulations (ACAPS, law 09-08).

Powered by AI

Smart OCR, claims management and automations augmented by artificial intelligence.

Our modules

Complete functional coverage

Policy management

Underwriting, endorsements, cancellations, renewals and coverage management.

Claims management

Reporting, tracking, assessment, settlement and recourse management — powered by AI.

Collections management

Premium tracking, reminders, production statements and bank reconciliations.

Policyholder management

360° customer record, history, communication and document management.

Reporting & BI

Dynamic dashboards, advanced analytics and regulatory reporting.

Configuration & Workflows

Business rules management, configurable workflows and task automation.

Morocco's #1 insurance applicationSince 2014Compliant with the ACAPS-regulated sector+500 installations · support 6 days/7

Add-on modules

Build the solution to fit your needs

On-demand add-ons you can activate to go even further.

Multi-company quoting & pricingSingle form, auto-fill of insurer extranets and premium comparator.
WhatsApp & multichannel communicationCertificates, receipts and reminders via WhatsApp, SMS and email.
Crystal IA PremiumAdvanced PDF extraction, bulk production import and AI assistant.
Client portal (self-service)Online space: certificates, receipts, policies and claims.
Mobile applicationiOS / Android app for the agent and the policyholder.
Accounting & commissionsPCEA accounting and automatic commission calculation.
Insurer connections (statements)Automatic import and reconciliation of statements.
Steering & dashboards (BI)Decision-making dashboards for production and performance.
Reminders & automatic marketingAutomated campaigns for renewals and unpaid premiums.
Marine & Transport managementFull management of the Marine-Transport line.
Health insurance managementHealth insurance and reimbursement files.
Database importReliable transfer of your existing data.
IP telephony integrationTelephone integration with customer record pop-up.
Workflow & task automationAlert rules and process automation.
Open API & integrationsREST API to connect to your CRM / accounting.
Reinsurance & coinsuranceManagement of coinsurance and reinsurance treaties.
Smart email dispatchAutomatic sorting and routing of emails by AI.
Renewal campaignsAutomatically scheduled SMS / WhatsApp reminders.
Graduated collectionProgressive, structured reminders for unpaid premiums.
Automated cross-sellingPersonalized commercial offers driven by AI.
Claims reminders (missing documents)Automatic tracking of files and required documents.

On video

Discover Crystal Assur

Ready to digitalize your firm?

Switch to Morocco's #1 insurance application

Request a free demo and discover how Crystal Assur transforms the management of your business.

  • Personalized demonstrationTailored to your firm
  • Dedicated supportAt every step
  • Fast deploymentTraining included

Request a free demo

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