A complete, modular platform for insurance agencies, agents, brokers and companies: it digitalizes all your business processes and improves the experience of your policyholders, partners and teams.
Why choose Crystal Assur?
Cover your entire value chain, from underwriting to claims settlement.
Offer your policyholders simple, fast and personalized journeys.
Manage your business in real time with advanced dashboards and indicators.
A modular solution that adapts to your organization and your growth.
Compliance with applicable security standards and regulations (ACAPS, law 09-08).
Smart OCR, claims management and automations augmented by artificial intelligence.
Who is it for?
The same foundation — production, collections, claims, cash flow — configured for your status and your lines of business.
As an insurer's appointed representative, the tied agent keeps production, premium receipts and the cash register up to date, prepares remittances and reaches the account settlement with figures justified line by line.
The broker works with several insurers: multi-insurer quotes and pricing, commission scales per insurer, line and product, import and reconciliation of each partner's statements.
For insurers and their networks: Marine-Transport and Health lines, coinsurance and reinsurance treaties, open REST API and regulatory reporting.
Our modules
Underwriting, endorsements, cancellations, renewals and coverage management.
Reporting, tracking, assessment, settlement and recourse management — powered by AI.
Premium tracking, reminders, production statements and bank reconciliations.
360° customer record, history, communication and document management.
Dynamic dashboards, advanced analytics and regulatory reporting.
Business rules management, configurable workflows and task automation.
The business, end to end
The whole firm's management, from production to ACAPS reports
Underwriting, endorsements, cancellations, renewals and coverage. Every policy generates its premium receipt on issuance; certificates and receipts go out by WhatsApp, SMS or e-mail; renewal campaigns automatically chase upcoming expiries.
Read the guideCash, cheques, transfers, cards and instalments attached to the same receipt; cash register closing; production statements; automatic import and reconciliation of insurer statements, for account settlements without unexplained differences.
Read the guideReporting, tracking, loss adjustment, settlement and recourse in a file attached to the policy. OCR reads and files the documents, automatic reminders chase the missing ones, AI helps prioritise the files.
Read the guideScales configured per insurer, line and product; commission calculated on issuance of each receipt and recalculated on endorsement, cancellation or rebate; PCEA accounting; profitability per line, insurer and account manager.
Read the guideRegulatory reporting is generated from data already entered: traced operations, collected and remitted premiums justified, structured files. Personal data is processed in accordance with law 09-08.
Read the guideMigration of clients, active policies, outstanding receipts and open claims with the database import module; bulk production import with Crystal IA Premium; gradual switchover, team training and support 6 days a week.
Read the guide360° policyholder record, history, documents and exchanges in one place; automatic reminders and campaigns; AI-suggested cross-selling; record pop-up on incoming calls with IP telephony; REST API to connect an existing CRM or accounting system.
Read the guideAdd-on modules
On-demand add-ons you can activate to go even further.
On video
FAQ
CRYSTAL ASSUR IA is insurance software published by CRYSTAL IT in Rabat, for insurance agencies, agents, brokers and companies in Morocco. It brings production, collections, claims and cash flow together in a single tool, with artificial intelligence that reads and files documents automatically (OCR).
Yes. CRYSTAL ASSUR IA includes built-in ACAPS regulatory reports and is designed for the ACAPS-regulated insurance sector, and data is processed in accordance with Law 09-08 on the protection of personal data.
Since 2014. CRYSTAL ASSUR IA has more than 500 installations in brokerages and agencies across the country, making it Morocco's #1 insurance application.
Policy management (underwriting, endorsements, cancellations, renewals), claims, collections and reminders, as well as cash flow. Add-on modules can be activated on demand: multi-insurer quotes and pricing, WhatsApp and multichannel communication, Crystal IA Premium and a client portal.
Yes. Onboarding includes migrating your data and training your teams. The Crystal IA Premium module also lets you import production in bulk.
Support available 6 days a week, provided by the CRYSTAL IT team, a software publisher based in Rabat for more than 20 years.
Yes. The foundation is the same — production, collections, claims, cash flow — and is configured for your status: the tied agent keeps the cash register and remittances to their insurer; the broker manages several insurers, with multi-insurer pricing, commission scales and reconciliation of each partner's statements. Insurers also have the Marine-Transport, Health, coinsurance and reinsurance modules.
Production statements are issued from actual collections. The insurer connections add-on imports the insurers' statements and automatically matches the concordant lines: only the differences remain to be handled, documented one by one before the account settlement.
Yes. The Accounting & commissions add-on applies the scales configured per insurer, line and product: the commission is calculated on issuance of each receipt and automatically recalculated on endorsement, cancellation or rebate, with PCEA accounting and profitability per line, insurer and account manager.
Not for most firms. The 360° policyholder record, exchange history, automatic reminders and campaigns and AI-suggested cross-selling are built in. If you keep an external CRM or accounting system, the REST API connects it to the software.
That the reports requested by ACAPS are produced from data already entered — production, receipts, collections, claims — without rebuilding them at period end. ACAPS does not certify software: what the software makes automatic is the rigorous, traceable keeping of your operations.
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