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CRYSTAL ITIT Solutions

Insurance

Software for insurance: brokerages, agents and intermediaries

Policies, claims, receipts and commissions in a single system, aligned with ACAPS requirements.

The challenges

What gets stuck, before software even comes up

The difficulties we meet most often in this sector, as the people on the ground describe them.

A scattered portfolio

Policies, endorsements and renewals tracked in separate spreadsheets: the schedule lives in your staff's memory rather than in the system.

Receipts handled by hand

Issuing receipts, tracking them and reconciling payments consume time the brokerage never bills for.

Commissions that are hard to check

Insurer statements arrive in inconsistent formats; the gap between what is owed and what is received surfaces late, sometimes never.

Tightening regulatory obligations

Duty of advice, anti-money-laundering, traceable correspondence: these requirements must leave an auditable trail, not a recollection.

Our answer

What we put in place

The building blocks we deploy against those challenges, fitted to your processes rather than the reverse.

Policy management

Policies, endorsements, renewals and schedules in a single repository, with automatic reminders before each due date.

Claims and settlement

Filing, supporting documents, loss-adjuster follow-up and settlement, with the full history attached to the file.

Receipts and commissions

Receipt issuance, payment tracking and reconciliation of insurer accounts on a shared basis.

Intelligent document reading

Automatic data extraction from incoming documents, removing re-keying and the errors that come with it.

The solution involved

CRYSTAL ASSUR IA

Our platform for insurance brokerages and intermediaries, from policy issuance to claims settlement.

Explore the solution

Resources

Our articles on this sector

Practical guides published by our teams, worth reading before starting a project.

12 articles

Insurance

Insurance software in Morocco: how to digitalize your brokerage firm or agency

Production, collections, claims, recovery: the guide to digitalizing a brokerage firm or insurance agency in Morocco.

7 min read

Insurance

Insurance broker software: how to choose well in 2026?

Too many brokers choose their software on the strength of an appealing demo and regret it six months later. Here are the criteria that really matter — from DDA compliance to AI — and how to assess them.

8 min read

Insurance

ACAPS compliance: what your insurance software must cover

ACAPS compliance is not a box to tick: it engages the very architecture of your software. Here is what it must cover to protect you, without weighing down your day-to-day work.

6 min read

Insurance

Premium receipts and collections: the guide for insurance firms in Morocco

Premium receipting is the financial backbone of an insurance firm: every receipt issued must be collected, matched and remitted. Here is how to structure that circuit in Morocco, and where software changes everything.

8 min read

Insurance

Claims management in Morocco: what software changes for an insurance firm or agency

The claim is the moment when the policyholder judges their intermediary. Opening the file, tracking documents, reminders, indemnification: the guide to tooled claims management in Morocco.

8 min read

Insurance

Commissions and premium refunds: taking back control of your insurance firm's remuneration

How much did your firm really earn this month? Many Moroccan intermediaries cannot answer precisely. Calculating, checking and steering commissions: the guide.

7 min read

Insurance

Renewals, endorsements and the life of the portfolio: the method for losing nothing more

Every policy not renewed is a client won and then lost in silence. Due-date tracking, renewal campaigns, endorsements and cross-selling: the guide to the life of the portfolio.

7 min read

Insurance

DDA and the duty to advise: what your broking software must handle

The DDA and the duty to advise are not just an administrative constraint: poorly equipped, they expose you in the event of an inspection. Here is what your software must materialise, in concrete terms.

7 min read

Insurance

Anti-money laundering in Moroccan insurance: intermediaries' obligations and what software brings

Moroccan insurance brokers and agents are subject to the anti-money laundering framework. Due diligence, record-keeping, suspicious transaction reports: what law 43-05 means day to day.

8 min read

Insurance

Reconciling accounts with insurers: an end to painful account settlements

Settling accounts with an insurer too often turns into an arm-wrestle for lack of reliable data. Statement import, automatic matching, discrepancy handling: the complete method.

7 min read

Insurance

The steering indicators of an insurance firm in Morocco: the manager's dashboard

An insurance firm is steered with a handful of indicators: production, renewal, unpaid premiums, commissions, claims. Which to track, at what pace, and how to get them without Excel.

7 min read

Insurance

Leaving Excel for insurance software: the Moroccan firm's roadmap

Your firm runs on Excel or on software running out of steam, and migration seems risky? Data migration, staged switchover, adoption: the complete roadmap.

8 min read

Let's talk about your project

Describe your situation: we'll tell you plainly what is feasible, and on what terms.

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