Healthcare
Software for healthcare: practices, clinics and pharmacies
Scheduling, administrative management and digitisation, with the level of data protection the sector demands.
The challenges
What gets stuck, before software even comes up
The difficulties we meet most often in this sector, as the people on the ground describe them.
A schedule that cannot cope
Appointments taken by phone and written in a book: lost slots and double bookings only surface at the desk.
Paper administrative files
ID documents, coverage authorisations and receipts filed physically: retrieving one means walking to the cabinet.
Sensitive personal data
Health information falls under a strict protection regime: its storage and access must be controlled and logged.
Fragmented billing
Patient share, insurer share and reminders tracked separately: outstanding balances get lost between circuits.
Our answer
What we put in place
The building blocks we deploy against those challenges, fitted to your processes rather than the reverse.
Scheduling and appointments
Shared calendar by practitioner and room, with automatic reminders and visibility on free slots.
Document digitisation
Scanning, indexing and search of administrative documents, attached to the relevant file.
Security and backup
Role-based access rights, access logging and regular, verified backups.
Billing and follow-up
Billing of procedures, tracking of payments and reminders, with a clear view of outstanding balances.
The solution involved
Crystal ERP
Our ERP, configured for the administrative and financial management of care providers.
Explore the solutionResources
Our articles on this sector
Practical guides published by our teams, worth reading before starting a project.
6 articles
Other sectors
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Let's talk about your project
Describe your situation: we'll tell you plainly what is feasible, and on what terms.
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